There is a link “Forgot password” on the page where you enter your username and password. After clicking on the link you receive an email with instructions on how to register a new password. If you do not receive an instructional email, you should contact our helpdesk dialing one of our numbers below:

11 4063.4744
21 4063.7411
51 4063.7411
48 3031.6200
41 4063.6411
31 4063.6411
71 4062.8411