In compliance with its policy against unsolicited emails, emailmanager declares its intent to prevent any kind of spam practices. Emailmanager emphasizes constant system monitoring to ensure that its customers always comply with the anti-spam policy and do not send large amounts of emails without the consent of recipients.
Every email message sent via the emailmanager platform should contain a link (opt-out) so that the message recipient can unsubscribe from your contact list at any time.
According to the Terms & Conditions and accepted principles, emailmanager constantly supervises customers’ accounts in order to verify the appropriateness of uploaded data. Therefore, it is important that all customers who use emailmanager platform agree to only upload data that meets regulations. Purchased data or mailing lists cannot be used.
Any customer who uses the emailmanager platform for spamming will be immediately blocked, and the related account(s) will be disabled with no refund of previously purchased credits.
Get to know more about emailmanager anti-spam practices:
- Information policy: Emailmanager seeks to explain to its customers and anyone who uses email marketing all the issues related both to spam practices and to basic instructions meant to prevent SPAM from being sent.
- Technological policy: Emailmanager provides our customers with anti-spam tools in order to encourage them to deploy good email marketing practices.
- Punishment policy: Emailmanager imposes contractual clauses that provide for the authorization to cancel the provided services to customers who violate this anti-spam policy.
Here are some practices adopted by emailmanager in accordance with its anti-spam commitment:
Clear Communication:
All customers need to declare on the emailmanager registration page how they created they email list(s), how they intend to use the addresses, and that they are aware of emailmanager’s anti-spam policy.
Moreover, the Terms & Use clause highlights that customers are only authorized to use the emailmanager platform for sending (opt in) emails. Selling/renting mailing lists is strictly prohibited.
Verification:
Our system automatically sends an “interest email” confirmation to all of your new customers who receive emails from your company/institution. If, for example, a subscriber does not want to be part of your list, it means that he/she will not confirm this authorization.
If the subscriber decides to receive your emails, the subscriber will need to reaffirm interest by confirming the authorization. Therefore, the messages will only be sent to those who are in fact interested in receiving them.
Unsubscribe:
All emails sent via emailmanager should contain a link allowing recipients to unsubscribe from the list at any time (“opt-out”) or a permanent exclusion link ("cancel").
In case there is no "unsubscribe" link in your emails, our personnel will block your email campaign as well as your account.
Identification:
The information in your email footer will be prepared for you in advance. The footer identifies your company as the responsible sender of the message content. From our side, we also recommend that return email addresses be valid. The majority of your recipients will reply to your e-mails; therefore, you should use these responses to improve your future campaigns and to optimize your results.
Contact information:
All emails sent from emailmanager should contain contact information about your company/institution, including domain name and physical address. By registering on emailmanager, you declare that you have read and agreed to the Terms & Conditions found on the anti-spam policy page.
Violation of the anti-spam policy by user implies the blocking of the user’s account and the immediate termination of services. If you suspect or know of any violation of the emailmanager anti-spam policy, please notify us immediately at: abuso@emailmanager.com